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Terms & Conditions

1. Acceptance of Terms

By accessing our website at hitattrentals.com, submitting a booking inquiry, or entering into any agreement for services with HitattRentals, you agree to be bound by these Terms and Conditions. Please read them carefully before booking.

If you do not agree with any part of these terms, please do not use our website or book our services. We reserve the right to update these terms at any time, with changes taking effect upon posting to our website.

 

2. Services Provided

HitattRentals provides photo booth and live streaming rental services for private and corporate events in the Kansas City metropolitan area and surrounding regions. Our services include, but are not limited to:

  • Walk-In Magazine Photo Booth rental

  • Camera Photo Booth rental

  • Video Live Streaming service

  • Custom themed setups and add-on packages

 

All services are subject to availability. We reserve the right to decline any booking at our discretion.

 

3. Bookings and Reservations

3.1 Booking Confirmation

A booking is not confirmed until you have received a written confirmation from HitattRentals and a deposit has been received (see Section 4). Submitting an inquiry or contact form does not guarantee availability or constitute a confirmed reservation.

3.2 Booking Information

You are responsible for providing accurate event details at the time of booking, including:

  • Event date, start time, and end time

  • Venue name and full address

  • Estimated number of guests

  • Any special setup requirements or venue restrictions

 

Changes to event details must be communicated in writing as soon as possible. We will do our best to accommodate changes, but cannot guarantee adjustments made less than 14 days before the event date.

3.3 Service Hours

The rental period begins at the agreed setup time and ends at the agreed breakdown time. Any extension of service hours requested on the day of the event is subject to availability and additional fees.

 

4. Payment Terms

4.1 Deposit

A non-refundable deposit is required to secure your booking. The deposit amount will be communicated to you at the time of booking confirmation. Payment of the deposit constitutes your agreement to these Terms and Conditions.

4.2 Balance Due

The remaining balance is due no later than 7 days prior to your event date, unless otherwise agreed in writing. Failure to pay the remaining balance by the due date may result in cancellation of your booking without refund of the deposit.

4.3 Accepted Payment Methods

We accept payment via methods communicated to you at the time of booking. All prices are in U.S. dollars.

4.4 Late Payments

Bookings with outstanding balances on the day of the event may be cancelled or services withheld until payment is received. HitattRentals is not responsible for any disruption to your event caused by non-payment.

 

5. Cancellation and Rescheduling

5.1 Cancellation by Client

All cancellations must be submitted in writing to hitattrentals@gmail.com. The following cancellation policy applies:

  • Cancellation more than 30 days before the event: Deposit is forfeited; any additional amounts paid will be refunded

  • Cancellation 15 to 30 days before the event: 50% of the total booking fee is forfeited

  • Cancellation less than 14 days before the event: 100% of the total booking fee is forfeited

5.2 Rescheduling by Client

One complimentary rescheduling is permitted if requested more than 14 days before the original event date, subject to availability. Rescheduling requests made fewer than 14 days before the event will be treated as a cancellation per the policy above.

5.3 Cancellation by HitattRentals

In the unlikely event that we must cancel due to circumstances beyond our control (including equipment failure, illness, or force majeure), we will notify you as soon as possible and issue a full refund of all amounts paid. Our liability is limited to the refund of amounts paid and we are not responsible for any consequential losses.

 

6. Client Responsibilities

6.1 Venue Access and Setup

The client is responsible for ensuring that HitattRentals staff have timely access to the venue for setup and breakdown. We typically require a minimum of 60 to 90 minutes for setup prior to the event start time. Delays caused by restricted venue access may reduce service time without adjustment to pricing.

6.2 Space Requirements

The client must ensure the venue can accommodate our equipment. Minimum space requirements will be communicated at the time of booking. HitattRentals is not responsible for inability to set up due to insufficient space or venue restrictions not disclosed at booking.

6.3 Power and Utilities

The client is responsible for ensuring access to adequate electrical power at the venue. Standard requirements include access to at least one grounded 110V outlet within 25 feet of the setup area. HitattRentals will not be liable for service interruptions caused by power outages or electrical failures at the venue.

6.4 Supervision of Guests

The client is responsible for the conduct of their guests around our equipment. Any damage to HitattRentals equipment caused by guests or event staff will be the financial responsibility of the client (see Section 8).

 

7. Photography, Media, and Intellectual Property

7.1 Photos and Videos

All photos and videos captured using HitattRentals equipment during your event are owned by the client. You grant HitattRentals a non-exclusive, royalty-free license to use images from your event for marketing, portfolio, and promotional purposes, including on our website and social media, unless you notify us in writing prior to your event that you do not consent to this use.

7.2 Social Media

We love sharing beautiful moments from our events! When posting photos or videos from your event, we may tag your social media handles or event hashtags. If you would prefer we do not tag you, please let us know in advance.

7.3 Custom Branding

Any custom graphics, overlays, or branding elements created specifically for your event remain the property of HitattRentals unless otherwise agreed in writing.

 

8. Damage, Loss, and Liability

8.1 Equipment Damage

The client assumes full financial responsibility for any damage to or theft of HitattRentals equipment during the event rental period. Damage will be assessed following the event and the client will be invoiced for repair or replacement costs at current market value.

8.2 Limitation of Liability

HitattRentals shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to our services, including but not limited to loss of enjoyment, loss of business opportunity, or damage to the client's personal property.

Our total liability to the client for any claim arising from our services shall not exceed the total amount paid by the client for the specific booking in question.

8.3 Force Majeure

HitattRentals shall not be held liable for failure to perform services due to circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, power outages, illness, government restrictions, or other force majeure events. In such cases, we will make every effort to reschedule and will work with you in good faith.

 

9. Conduct and Right to Refuse Service

HitattRentals reserves the right to refuse or discontinue service if our staff experiences harassment, threats, or unsafe working conditions from the client or their guests. In such cases, no refund will be issued for the affected portion of service.

Our staff will not operate in venues or situations that we deem unsafe, violate fire or occupancy codes, or involve illegal activity.

 

10. Website Use

Your use of hitattrentals.com is subject to the following conditions:

  • You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair the site

  • You may not attempt to gain unauthorized access to any part of our website or its related systems

  • All content on our website, including text, images, logos, and service descriptions, is the property of HitattRentals and may not be reproduced without written permission

 

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the State of Missouri. Any disputes arising from these terms or our services shall first be attempted to be resolved informally by contacting us directly. If informal resolution is not possible, disputes shall be subject to the exclusive jurisdiction of the courts located in Jackson County, Missouri.

 

12. Entire Agreement

These Terms and Conditions, together with any written booking confirmation and invoice issued by HitattRentals, constitute the entire agreement between the parties regarding the services described. They supersede all prior discussions, representations, or agreements, whether verbal or written.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

 

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us before booking:

 

HitattRentals

Kansas City, Missouri

Phone: (913) 271-3908

Email: hitattrentals@gmail.com

Website: www.hitattrentals.com

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